Kay Balch, administrative manager and charismatic sales representative, plays a pivotal role in the company's day-to-day operations. Armed with a keen eye for detail and exceptional organizational skills, she efficiently manages the administrative side of the business. From coordinating projects to handling customer inquiries, Kay ensures that everything runs smoothly.

As a sales representative, Kay's warmth and deep knowledge of the heating industry create lasting relationships with clients. Her passion for eco-friendly and energy-efficient heating solutions shines through, inspiring customers to embrace greener options for their homes and businesses.

Don Balch is the heart and soul of 'Hearth Energy and Technology' as the lead WETT (Wood Energy Technology Transfer) Certified technician. With decades of hands-on experience in the heating and energy sector, Don is a seasoned expert in all aspects of traditional and renewable heating systems.

His WETT certification showcases his expertise in handling wood-burning appliances and ensuring that they adhere to safety and environmental standards. Don's dedication to continuous learning keeps the company at the forefront of the latest heating technologies and regulations.